Plume STUDIO lMS reviews & Testimonials
Plume Studio LMS Reviews
At Plume, we firmly believe that our success is measured by our clients’ satisfaction, and we take great pride in exceeding their expectations.
At Plume, we firmly believe that our success is measured by our clients’ satisfaction, and we take great pride in exceeding their expectations.
This entire process was extraordinarily organised. We went into scoping and design, which was really exciting to see the product form. I saw results straight away.
"The Plume team knows their stuff, but most importantly they know how to listen to a client’s needs and translate those needs into an actionable plan.”
Matt Bramble, CEO & Leverage Lab
Verified review
“From the initial discussions to the delivery of the blueprint, we have felt listened to and understood, challenged and guided as needed.”
Andy Pearce, Director @ On Track Learning
Verified review
"I’m struggling to come to terms... This is exactly what we wanted - you’ve been able to take an idea out of my head and make it happen"
Kevin Somerville MD @ Let’s Get Sporty
Verified review
JD Genius helps law students get into the best law schools in the US by preparing them for the Law School Admission Test (LSAT). Alongside their membership-based learning platform, we developed “drills” – a practice exam system that offers a true-to-life emulation of the LSAT exam.
We worked with Training Sensei to increase engagement in their B2B employee training platform, and to boost the number of trail users that convert to paid customers.
Lessonflix share their frustrations with their old and limited LMS, and how working with Plume transformed their product.
Can you share any measurable outcomes of the project or general feedback about the deliverables?Our new LMS solution runs and loads much faster than the previous model. The UX is marvellous and beautiful to work with for our users. Thanks to Plume's eLearning expertise, we've seen a steady increase in our growth.
Describe their project management style, including communication tools and timeliness.Very organised, onboarding was quite time-consuming, but I now understand it was necessary.
What did you find most impressive or unique about this company?They have a good balance between technology and design-driven agency. It’s great to make something look good, but underlying technology is critical.
Are there any areas for improvement or something they could have done differently?They are a bit pricy, but you get what you pay for.
Can you share any measurable outcomes of the project or general feedback about the deliverables?We created automated client training, which resulted in a more hands-off training experience on our end. This has reduced the number of support requests that we receive and how quickly we can point our clients to existing demos and training.
Describe their project management style, including communication tools and timeliness.They had a very clear understanding of our requirements, and we'd spent a good deal of effort mapping this out. They were very helpful in guiding our project to an appropriate scope of requirements. We collaborated well during the design phases and they kept us updated during development. The project had a good amount of team work from us and them together.
What did you find most impressive or unique about this company?The communication was clear throughout. Everything was explained to us thoroughly, and we avoided any costly surprises as a result.
Are there any areas for improvement or something they could have done differently?The development of some integration work took longer than expected. Although we'd scoped everything out, we hadn't left enough wiggle room here. This was our first project of this size, so partly our remit here too.
Can you share any measurable outcomes of the project or general feedback about the deliverables?One thing I did like about the entire process is it was extraordinarily organized. We had the initial call, and I got a quote immediately for what I wanted to do. We went into Scoping, and this was really great because I was able to clarify my vision. I liked the fact that I had to distill that and explain it to people who are not in the industry. And then they took it and ran with it.
Describe their project management style, including communication tools and timeliness.Plume is a well-oiled machine; everybody on their team works well together. There are platforms where I can communicate with the project manager, the developer, the designer. I can see the design developing in real-time. I can see on the staging website exactly how it looks. I can play with it; I can see it and experience it the way my users would.
What did you find most impressive or unique about this company?We went into design and it was really exciting to see the design coming along and becoming more who we are and really being able to put that on a website and communicate that to potential students. Then we went into development sprints which were great because they're discrete chunks of time where a certain amount of work is done and I can see results right away. We can then talk about any possible tweaks that we need to make before moving onto the next phase. So the process has been an absolute joy.
Are there any areas for improvement or something they could have done differently?I think it's sometimes hard to communicate exactly what I need to people who haven't experienced the LSAT or are not familiar with standardized admissions tests in general so there have been some small areas of misunderstanding along the way but these have been easily cleared up.
What were the measurable outcomes from the project that demonstrate progress or success?The number of people who started a trial with us, and subsequently entered into a sales dialogue has increased by over 30%. Our own internal user feedback ratings have improved from 3.9/5 to 4.7/5
Describe their project management. Did they deliver items on time? How did they respond to your needs?Our experience with Plume has been nothing short of exceptional and their proficiency in their field was truly highlighted throughout the entire process. From the outset, Plume demonstrated not only an in-depth understanding of software development but also a deep grasp of our business needs. They didn't just blindly execute our instructions, but challenged us when they saw potential for a better solution, or a more cost-efficient way of implementing our ideas. This showed their genuine interest in our project's success, and their proactive mindset saved us time and resources. Their development team was highly professional, knowledgeable, and approachable. Communication was seamless throughout, and we appreciated the regular updates. The final product was beyond our expectations. Despite the complexity of the project, Plume managed to deliver on time and within the agreed budget. When we did spot things that didn't work quite as expected in the real-world, Plume were quick and efficient to provide a remedy and so the impact on our clients was minimised as far as possible.
What did you find most impressive or unique about this company?What particularly stood out was the structure they gave us. Plume are extremely process-driven which gave us full visibility of what was going on, and the comfort to trust the process. They did not just deliver a product, but a comprehensive solution that truly transformed our original idea into a practical reality. We intend to continue our partnership with Plume for future software development projects. Their professionalism, creativity, and technical expertise set them apart from other agencies we've worked with in the past. Plume truly goes above and beyond, and we would highly recommend them to anyone looking for a software development agency that delivers superior quality and exceptional service.Are there any areas for improvement or something {provider_name} could have done differently?Greater clarity around how the relationship continuous following the initial delivery, but this really is a minor point, and something we have to accept some of the responsibility for.
