What standard reporting misses
Every LMS client we talk to has the same problem. The platform captures activity, not outcomes. It records that something happened, not whether it worked.
For learning companies that sell to businesses, that gap is a sales problem. A client who can say "this training saved us $40k" wins the renewal. A client who can show a completion rate doesn't.
The platform isn't the obstacle - the reporting architecture is.
We build the reporting layer that connects learning data to business reality: CRM records, team hierarchies, financial outcomes, and the engagement signals that actually matter to your clients.
6 reporting problems we've seen across every client we've worked with
You can't prove ROI to customers
If customers can't see the value you're providing to them, they leave for a competitor that can.
B2B customers can't act on data they can't see
Without real-time reports, they can't make decisions or support their team.
Engagement data is too shallow
Logins and completions are a start, but without knowing where people drop off or what they skip, you can't spot or fix problems.
Clients are looking at the wrong metrics
Logins don't tell them if their team is learning. They need data that connects to performance, progress, and business outcomes.
Your data is fragmented
The LMS, your CRM, your website with no single view of what's actually happening.
CEU and CPD tracking is a workaround
Continuing education credits require a second login, a separate system, or a manual award process. None of it scales.
We turn learning data into a commercial argument
Your clients need to justify the spend. That means connecting training activity to business outcomes - not just course completions. We build the dashboards that give your clients a clear view of what the training is doing for their business, and give you the data to win renewals.
4.6 on Trustpilot
What our clients say
“I’m confident we’re on the right path and that the Plume Blueprint was a sound investment in building the next evolution of our LMS.”
“We partnered with Plume to create a blueprint for our new LMS, and the experience was invaluable.”
“From the initial discussions to the delivery of the blueprint, we have felt listened to and understood, challenged and guided as needed.”
“They know how to listen to a client’s needs and translate those needs into an actionable plan.”
“I must have looked at 30-40 companies that provide custom LMS’s, and by far the most impressive was Plume.”
“The process felt collaborative rather than transactional, and their professionalism and attention to detail gave us confidence at each stage.”
“Their team demonstrated a strong understanding of learning platforms and took the time to understand our goals before proposing solutions.”
“What stood out most was their ability to translate complex ideas into practical, user-friendly learning experiences.”
“I’ve tried 3 different times to rebuild my legacy LMS, and the first two attempts were quite terrible. Working with Plume has been the total opposite.”
“They’re incredibly organized, super thorough, and respect everyone’s time.”
“It feels like working with a team that is genuinely invested in the project and in finding the right solution for us.”
“We are receiving a highly customized solution rather than adapting our needs to an off-the-shelf product.”
“The Blueprint work has translated into the build - we’re not starting over or re-explaining our needs at every turn.”
“The Plume team has remained engaged, thoughtful, and willing to challenge our assumptions.”
“I’d highly recommend Plume to organizations looking for a partner that takes the time to understand the problem before building the solution.”
“It is rare to find a team that pairs technical capability with such dependable execution.”
“They asked the right questions and made sure every requirement was addressed before writing a line of code.”
“Their project management during development has been structured, transparent, and thoughtful at every stage.”
“The proposed user experience and interface were far beyond anything we had seen from other LMS providers.”
“The team took the time to truly listen, asking insightful questions that helped us clarify our needs.”
“Plume offered a bespoke solution that addressed our issues and allowed us to develop exactly what we needed.”
“Before partnering with Plume, we struggled with a rigid, boilerplate platform that limited our growth and adaptability.”
“Plume stood out because they didn’t just sell us a service and take our money, they assessed our needs first to ensure alignment.”
“Thanks to Plume’s eLearning expertise, we’ve seen a steady increase in our growth.”
“Our new LMS solution runs and loads much faster than the previous model. The UX is marvellous and beautiful to work with for our users.”
“Plume is a well-oiled machine; everybody on their team works well together.”
“I can see on the staging website exactly how it looks. I can play with it; I can see it and experience it the way my users would.”
“Everything was explained to us thoroughly, and we avoided any costly surprises as a result.”
“We created automated client training, which resulted in a more hands-off training experience on our end.”
“With no costly rebuilds or workarounds required, they’ve removed the growth barriers that once held us back.”
“After working with Plume, we now have a fully customised learning platform that scales with us.”
“From the very beginning, Plume’s team worked closely with us to design a solution tailored to our specific needs.”
“They didn’t just blindly execute our instructions, but challenged us when they saw potential for a better solution.”
“Plume are extremely process-driven which gave us full visibility of what was going on, and the comfort to trust the process.”
“Despite the complexity of the project, Plume managed to deliver on time and within the agreed budget.”
“There have been very few hiccups along the years, but when something isn’t quite right, they have been quick to rectify issues.”
“They have gone above and beyond to help us deliver science education to our users.”
“Kaine and his team went the extra mile in consultation and helped us uncover some interesting opportunities for future iterations.”
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